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Special assistance

Special assistance

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Traveling with pets
Meginmál

When traveling with pets the following steps need to be taken:

  • The owner needs to provide the appropriate cage.

  • Animals that are uncomfortable and/or make a lot of noise will not be allowed on board.

  • The passenger must provide their own pet kennel that is made from hard plastic with a watertight floor in addition to conforming to the guidelines issued by IATA.

  • If an animal is sent as cargo it should arrive no later than 1/2 hour before departure.

  • Live animals are on the senders responsibility.

Live animals are not allowed inside the cabin of the aircraft unless it´s a service dog traveling with its owner. Service dogs travel for free when with its owner. The owner is responsible for any damage caused by the dog.

Cages that are accepted:

Accepted animal cage

Cages that are not accepted:

Not accepted animal cage     Not accepted animal cage     Not accepted animal cage

Titill
Children traveling alone
Meginmál

Children from 2 to 11 years old must be accompanied by adults. It is allowed to ask someone in the plane to accompany the child. Parents/guardians are always responsible for who follows the child.

the children need to be assigned a seat next to the person accompanying them. It is not allowed to check-in a child until it is clear who is accompanying it.

Infants up to 2 years of age may not under any circumstances travel unsupervised.

Titill
Traveling with infants
Meginmál

When travelling with an infant, you can check-in a stroller and a car seat, up to 20 kg in total, without extra cost.

Passengers traveling with infants are allowed to bring on board approved Infant/Child car seats (Child Restrain Devices or CRDS), provided that there are free seats available on the flight.

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Pregnant women
Meginmál

Expectant mothers in their last month of pregnancy, must have medical approval for travel issued within 72 hours prior to commencement of travel.